채용 직무 : 고객지원 (Customer Specialist) The Customer Service Representative is responsible for activities in the Welcome Center or Customer Service Office as the primary point of contact for all internal and external customer interfacing communication. The CSR is responsible for completing paperwork, maintaining schedules, and ensuring all paperwork is complete and error free. The CSR provides information both internally and externally for a predominant portion of the day. The CSR is also responsible for knowing the Shipping & Receiving Clerk functions and is able to perform in the Customer Service as well as the Shipping and Receiving function, if needed.. - Provide a strong level of customer service to internal and external customers - Maintain inbound and outbound schedules - Complete paperwork to make sure it is error free and prepare orders for distribution to forklift operators - Process and schedule all carrier appointments - Communicate with customer on scheduling issues - Sign driver in and out of the facility; verifying all paperwork - Assign dock doors to the inbound and outbound loads - Maintain door accuracy and yard report for trailer inventory - Process Bills of Lading and associated shipping and receiving documents - Reconcile inbounds with packing slips and coordinate drop lot activity - Work closely with shift management and leads to accomplish shift goals - Report errors and/ or issues to appropriate member of leadership to ensure accuracy - Participate in all training programs provided - Perform all duties in a safe and timely manner

- 미국 뉴저지, CJ푸드빌 Ware House 내 Office 근무

- PC Experience with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) - Previous AS400 and/or warehouse management systems (WMS) experience preferred - Basic math and reading skills necessary - Detailed oriented with the ability to perform multiple task in fast moving environment - Ability to follow oral and/or written instruction - Good interpersonal skills and ability to work with internal and external customers - Previous shipping & receiving experience in a warehouse environment - Strong interpersonal skills, both verbal and written - Positive approach in all interactions - Team orientated and self-motivated - Ability to multi-task calmly and effectively in a rapidly changing environment - Solid organization skills - Willingness to learn new systems as needed

- 연봉 약 5,400만원 내외 ($19/hrs, 환율에 따라 상이할 수 있음)

- 해외정착지원금 500만원 수령 가능 (한국산업인력공단 지원)

1. 지원/접수 
2. 채용대행 에이전시(ICN Group) 통해 서류 검토, J-1 Visa 발급요건 부합여부 확인
3. 기업 인터뷰 (화상 Zoom으로 통해 진행)
4. 합격자, 미국 스폰서기관 인터뷰 (회사-지원자 간의 보증을 해주는 미국 국무성 지정 기관)
5. 주한미국대사관 인터뷰
6. 출국/출근 

아이씨엔그룹(주)는 미국인턴 전문 에이전시입니다.

※ 파견직이 아닌 해당기업 미국현지법인 직접고용으로 근무하게 됩니다.

※ J-1비자로 입사하며 비자발급비용 개인부담입니다.

☎  지원문의 : (유선) 02-3445-4278  (메일) icngroup@icncareer.com
                        (카카오톡) http://pf.kakao.com/_RBmwj/chat

✏ (신청서 제출 : https://forms.gle/TVkc8knomHkrfrXq9)