Netflix is the world's leading internet entertainment service with over 195 million paid memberships in over 190 countries enjoying TV series, documentaries and feature films across a wide variety of genres and languages. Members can watch as much as they want, anytime, anywhere, on any internet-connected screen. Members can play, pause and resume watching, all without commercials or commitments. With this international expansion and a move into Korean originals, it's a great time to join Netflix.

The Opportunity

We are seeking a Studio Operation expert to support the Studio Operations team. The position will lead the day-to-day operations of two master lease facilities across Seoul, including production scheduling, billing and a degree of facilities management as well as being the key personnel between the studios and the productions.

The applicant must exercise the highest level of confidence with sensitive information, successfully navigate evolving situations, and act accordingly to support various stakeholders, internal and external. As such, the applicant should have experience in the operation of a film & television studio, facility / vendor management, and a comprehensive knowledge of production companies, vendors and technology occupying the Korea market.

The successful candidate will be passionate, self-motivated, proactive, quick-thinking, flexible, able to pivot when necessary, thorough and able to juggle multiple and diverse responsibilities with a strong emphasis on organization and an unwavering attention to detail. This is a supporting and solution focused position that requires someone who is a positive thinker, and able to exercise good judgment and communication.

Responsibilities:

Liaise and build relationships with the two studio precincts

Manage the studio operations of both precincts

A solution oriented mindset solving day to day operational challenges as they arise

Strong organizational skills and project management skills

Provide exceptional customer service to create an amazing experience for productions

Experienced in Studio Environment, Health and Safety (EHS)

Responsible for scheduling productions into the stages and support spaces 

Oversee the arrival of production to the studio 

Act as the point person of contact for all operational needs of productions in a timely manner

Manage the Move In and Move Out process in partnership with Production Planning

Collaborate with Production Management, Production Finance and Studio Operations as well as other stakeholders

Assist with the monthly billing process - oversee ancillary billing for all clients

Manage any contracts that are entered into by the local Netflix entity (TBC)

Maintain a high level of customer service through written and verbal communication

Any other necessary duties to support the productions and the department

Qualifications:

Proven leadership and management experience in corporate facilities or production facilities

Extensive knowledge in production schedules and management from a facilities perspective

Strong customer orientation and helpful, collaborative demeanor.

Ability to think autonomously and strategically 

Experience in a similar operations role at a film and television studio

Contract management, applied negotiation skills, business development, excellent communication skills, both verbal and written

Proficient computer skills including Microsoft Suite and Google Suite

Fluent Korean speaker, proficiency in English